RETURN AND EXCHANGE

1. Maysoon does not offer any ‘Exchange’ or ‘Returns’ for any of products.

2. All products purchased from our Site can be exchanged within 07 days only if:

  • Exchange request is made within the stated time frame/limit.
  • The item(s) is faulty, damaged or defective at the time of delivery.
  • The received product(s) differed from the original order.
  • Anything is missing from the package including price tags, labels, original packing etc.

In such cases, claims can only be entertained if they are made within 07 days of the original order date.

Please email pictures of the defective item to help@mariab.ae or call at +92 3008408323 within 7 days after order delivery in a case to raise a dispute. Maysoon Designs Limited will look at each dispute on an individual basis and will make every effort to be fair to both parties.

Once we receive the item our team will review the damage-once the dispute is settled fairly we will issue a replacement of the same value against the product mentioned in the invoice and send it with the next order made by the customer.

3. In case of an exchange, the customer will be responsible for all shipping, handling costs.

4. Discounted Items cannot be Returned / Exchanged.

5. customer to make articles once stitched will not be entertained

6. Maysoon Designs Limited uses TCS for local delivery and for international shipment we use two methods of shipping

1-ordinary or 2-DHL or FedEx depends on customers preference.

Order cancellation

1. Maysoon does not offer a “refund” or “money back guarantee” on purchased items.

2. Customers paying via 2checkout.com  may cancel within 24 hours of placing the order. Order amount will not be refunded back instead a coupon of the same value will be provided that can be used to purchase from Maysoon within next 60 days.

Maysoon may cancel orders for any reason. Common reasons may include: the item is out of stock, pricing errors or payment is declined.

We do not store Credit card details nor do we share customer details with any 3rd parties as 2checkout.com is 100% secure with your providing information.you can pay there via PayPal or other mention payment options.

Maysoon Product Disclaimer

1. Maysoon makes every effort to ensure that product images & descriptions are as accurate as possible. Please note, however, that there might be some minor differences between product images on the website and the actual product. Such variations may come about due to extra embellishments used during shoots which may differ from original products slightly.

Please bear in mind that colors in pictures may vary slightly from actual item due to the lighting during the photo shoot, your device display settings or printing quality of catalog and/or inlay cards.

2. All details of Maysoon products are given on the website and we make every effort to guarantee that the information provided is accurate. Customers are requested to review the product description before making an order.