Do you have a size guide?

Yes! A detailed size chart is included on every product page. We recommend measuring yourself and comparing with our chart before ordering. Sizes range from XS to XL.

Do you offer custom stitching or made-to-measure?

Yes, we offer custom stitching on select pieces. Please contact us via WhatsApp or email before placing your order to discuss your measurements and requirements.

Will the product look exactly like the photos?

We make every effort to ensure accuracy. However, slight colour variations may occur due to photography lighting and screen display settings. Minor embellishment differences may also exist.

Are laces included with the outfit?

Laces shown in product images may not always be included by default. We do our best to match styles based on availability. Please check the product description or contact us to confirm.

What occasions are your outfits suitable for?

Our collections are designed for weddings, walimas, mehndi, formal events, and luxury party wear. Each product description specifies the occasion it is best suited for.

Where do you deliver?

We deliver worldwide — including Pakistan, the United Kingdom, the United States, Canada, and more.

Do you offer free shipping?

Yes! Orders over $1,000 USD qualify for free standard shipping to the UK, USA, and Canada. Free shipping is automatically applied at checkout when eligible.

How long does delivery take?

• Pakistan: 3–5 business days (M&P / Pakistan Post)
• International Express: 5–8 working days (DHL / FedEx)
• International Standard: 8–15 working days (Skynet / General Post)

How do I track my order?

Once your order is dispatched, you will receive a tracking ID via email. Enter this on the courier’s website to track your shipment in real time.

Are there any customs or import duties?

In most cases, there are no additional charges. However, if your order is held by local customs, any applicable duties or import fees are to be borne by the customer.

What payment methods do you accept?

• Cash on Delivery (COD) — Pakistan only
• Visa / Mastercard (Debit & Credit)
• PayPal

Is it safe to pay online?

Absolutely. All transactions are encrypted and processed through secure, internationally trusted payment gateways. We never store or share your payment details.

In what currency are prices shown?

Prices in Pakistan are shown in PKR. International customers see prices in their local currency or USD, inclusive of applicable GST and conversion rates.

Do you accept returns or exchanges?

What if my item arrives damaged?

Please contact us within 7 days of delivery with clear photos of the damaged item. We will review your case and issue a replacement of equal value.

• Email: info@maysoon.biz
• WhatsApp: +92 300 840 8323

Can I cancel my order?

Orders can be cancelled within 24 hours of placement. A store coupon of equal value, valid for 60 days, will be issued.

How do I contact Maysoon?

You can reach us via WhatsApp, email, or through our contact page. We aim to respond within 24 hours.

Do you offer wholesale pricing?

Yes, wholesale enquiries are welcome. Please contact us directly to discuss pricing and minimum order quantities.

How do I stay updated on new collections?

Sign up for our newsletter or follow us on social media to be the first to know about new arrivals, exclusive launches, and seasonal collections.